Setting the Standard for Water Quality in Critical Environments

AS 5369:2023 is the Australian Standard that defines the design, installation, commissioning, and maintenance requirements for water treatment systems in environments where water quality is critical to human health—especially in healthcare, aged care, and sterile processing facilities.

Compliance with AS5369 ensures that water systems are engineered to:

  • Prevent microbial contamination
  • Enable effective and safe disinfection
  • Deliver consistent, high-quality water
  • Support infection control and patient safety

At Western Water Solutions, we are proud to be recognised as industry leaders in AS 5369-compliant water treatment. From initial concept through to long-term maintenance, our end-to-end service model is trusted across Australia for its technical excellence and clinical reliability.

Our In-House Capabilities

Western Water Solutions has a dedicated in-house engineering and project delivery team that designs, builds, and maintains custom water treatment plants specifically tailored to meet the unique operational risks and compliance requirements of each site.

Our systems typically integrate:

  • Reverse Osmosis (RO)
  • Advanced Stabilised Hydrogen Peroxide (SHP) Dosing Systems (SureClear)
  • Remote Monitoring & Control Packages
  • Multi-Stage Filtration and UV Disinfection

All projects are delivered with comprehensive documentation, including validation protocols, risk assessments, and servicing schedules, ensuring complete auditability and long-term regulatory assurance.

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Our Specialist AS 5369 Compliance Team

We’ve built a team of highly specialised professionals focused exclusively on meeting the rigorous demands of AS 5369. This team combines engineering excellence with frontline healthcare experience to ensure every solution is both technically robust and operationally practical.

Meet Our Experts

Leading the Way in AS5369 Compliance and Healthcare Water Solutions

Christopher Floyd

Water Treatment Director & AS5369 Compliance Strategist

With nearly 20 years of experience in water treatment and over a decade specialising in CSSD and healthcare water systems, Christopher Floyd is a nationally recognised leader in AS5369 compliance and practical system design. Chris has designed, built and commissioned dozens of compliant water treatment plants across Australia and conducted extensive site audits to help facilities achieve compliance—even in the absence of capital funding. His deep technical knowledge, combined with a practical, solution-focused approach, has helped hospitals and CSSDs navigate complex compliance requirements while improving system performance and patient safety.

Tambi-Ann Tomkins

Compliance & Sterile Services Specialist

A key member of our compliance team, Tambi-Ann Tomkins brings over a decade of hands-on healthcare expertise as the former Sterilisation Services and CSSD Manager at both Flinders Private Hospital and Calvary North Adelaide Hospital. Her deep operational knowledge of Central Sterile Services workflows, infection control standards, and regulatory compliance ensures that every WWS solution is clinically aligned and practical from the outset. Tambi plays a critical role in bridging the gap between engineering and clinical application, ensuring AS5369-compliant outcomes that work seamlessly in real-world healthcare environments.

Why Choose WWS for AS 5369 Projects?

  • Industry-leading experience in healthcare water systems
  • Fully in-house design, build, and compliance support
  • Expertise in infection control and sterile processing
  • Exclusive use of SureClear – Advanced Stabilised Hydrogen Peroxide (SHP)
  • National coverage with remote technical support

Let’s Build Safer Water Systems Together

Whether you’re planning a new build, upgrading an existing system, or seeking expert advice on AS5369 compliance, our team is here to help.

Contact us today to speak with an AS5369 compliance expert or book a site consultation.

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We promise to provide an unparalleled experience to each and every client.

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